ISO/IEC 27001:2013 Certified Professional Indemnity Insured HR Asia 2021 Best Companies to Work For
Corporate Capability Profile • ISO 27001:2013 Certified

Secure, Cost-Effective & High-Performance Global BPO

Delivering specialized BPO solutions across Accounting & Finance, Customer Support, Data Operations, and Technical Infrastructure. An organic extension of your team safeguarding critical workflows.

Operational ROI
70%
Overhead Cost Reduction

Significant bottom-line savings for global clients without sacrificing quality, compliance, or speed.

Speed to Deploy
48 Hrs
Rapid Backfill & Mobilization

Screened, interview-ready, production-ready talent bench to eliminate staffing bottlenecks immediately.

24/7 Continuity
Global Reach
Multilingual & Time-Zone Overlap

Seamless operational coverage with complete or partial working hour synchronization for your timezone.

Executive ROI Simulator

Calculate Your Outsourcing Savings

See how much your organization can preserve annually by migrating non-core workflows to FYNCO's dedicated talent clusters.

5 FTEs
1 Member 25 Members 50+ Members
$5,000
$2,500/mo $8,000/mo $15,000/mo
Estimated In-House Annual Run-Rate
$300,000
FYNCO Managed Cost (Est.)
$90,000
Your Annual Estimated Savings
$210,000
Includes compliance, infrastructure, management & QA.
Claim Your Cost Proposal
Company Overview

A Global Partner Committed to Operational Excellence & Governance

Fynco Solutions Services Private Limited is a diverse, qualified, and dedicated team of professionals providing specialized BPO solutions to help clients expand their global footprints.

We act as an organic extension of your internal teams, sharing accountability, safeguarding critical workflows, and delivering sustainable operational growth.

Seamless Solutions

Eliminating implementation headaches, minimizing turnover, and securing workflows.

True Partnership

Directly integrated into your team, actively sharing ownership of deliverables.

Professional Indemnity

Comprehensive insurance coverage safeguarding contractual liability and continuity.

ISO 27001 Certified

ISMS ISO/IEC 27001:2013 compliant, guaranteeing utmost sensitive data security.

“
Commitment as a premier BPO provider to give our prominent clients and partners the highest standard of Information Security.
FYNCO Leadership
Solutions Services Private Limited
ISO 27001 HR Asia '21
ISO/IEC 27001
Info Governance
Indemnity Insured
Risk Protected
HR Asia 2021
Best Employers
Value Proposition

How Our BPO Solutions Help

At FYNCO, we provide the right resources, processes, and expertise to help businesses reduce costs, save time, and operate efficiently.

Your Current Challenge

Need an urgent backfill within a week

Rapid Backfill:

FYNCO provides screened, ready backfill talent within 48 hours.

High recruitment costs and long hiring lead times

Cost Efficiency:

Save up to 70% of overhead costs without maintaining in-house recruiting overhead.

Spending significant management time transitioning tasks

Turnkey Transition:

Structured onboarding ensures dedicated staff begin receiving task delegations immediately.

Spending extra leadership hours interviewing candidates

Full Compliance:

Resources are hired under formal labor contracts compliant with statutory Labor Codes.

Onboarding and training process for new hires takes days

Systematic Enablement:

Standardized internal training programs get resources production-ready rapidly.

"Smart Solutions. Stronger Businesses. We help you focus on strategic growth while we manage the rest."

Service Verticals

Specialized Global Capabilities

Accurate, compliant, and cost-effective end-to-end outsourcing solutions customized for high-growth enterprises.

End-to-End Accounting Management

Finance & Accounting Services

Accurate, compliant, and efficient financial management to keep your business on track. Our competent talents execute complete backend financial routines, freeing leadership to focus on strategic expansion. Most of our professionals have attained high-level IFRS and GAAP proficiency.

Dedicated resources work either full or partial overlap schedules aligned with your local time zone.

Accounting Scope Covers

AP & Invoicing
AR & Collections
End-to-End Bookkeeping
GL Reconciliation
Financial Planning (FP&A)
Payroll Processing
Treasury & Cash Flow
Audit Prep & Support
Periodic Tax Filings
Month-End Closing
Supported ERP & Accounting Platforms
QuickBooks Workday SAP ERP NetSuite Zoho Books Bullhorn SAP Concur Xero Microsoft Dynamics

"Numbers that drive clarity. Insights that drive growth."

Operating Model

Service Delivery Architecture

Structured communication channels, certified quality governance, and dedicated tier supervision.

CLIENT SIDE
Primary Interface
Executive Point of Contact
Direct Sync & Strategic Oversight
System Integration
Client Infrastructure & ERP
Workday / NetSuite / SAP / QuickBooks
Tracking
Governance & Reviews
Weekly KPI & SLA Metrics
Encrypted 256-bit VPN Tunnel
FYNCO MANAGEMENT & PRODUCTION CLUSTER
FYNCO Executive Lead
Single Point of Escalation
Direct daily liaison with client lead
Service Quality Manager
Performance & SLA Auditor
Continuous weekly transaction checks
PAYROLL TEAM
Team Lead / Sup.
Sr. Analyst 1
Analyst 2
Analyst 3
ACCOUNTS PAYABLE
Team Lead / Sup.
Sr. Analyst 1
Analyst 2
Analyst 3
ACCOUNTS REC.
Team Lead / Sup.
Sr. Analyst 1
Analyst 2
Analyst 3
1

Single Escalation Point

Executive-level account directors handle daily SLA tracking and resolution paths.

2

Information Security

VPN tunneling, role-based database authentication, and ISO/IEC 27001 compliance.

3

Active QA Coaching

In-house QA auditors review weekly transaction logs for continuous improvement.

Workforce Demographics

Our Talent Demographics

A balanced pool of highly certified professionals, industry specialists, and rigorous training protocols.

Current Talent Allocation

66% Frontline
66%
Frontline Delivery
34%
Back Office & QA

Experience & Role Hierarchy

Tenure Distribution
Talent Certifications & Proficiencies
CPA CFA ACCA SQL Database Tableau Visualization Advanced Excel
Talent Acquisition

Recruitment Infrastructure

How do we build our recruitment pipeline to ensure zero-defect hiring and rapid deployment?

01

Screening & Source Filtering

Candidate database cultivated from university pipelines, talent networks, and industry databases. Filtered for tenure, English fluency, and aptitude.

02

Customized Domain Tests

Specialized skill testing including Advanced Excel, SQL database queries, Tableau dashboards, situational communication, and business translation.

03

Background & Reference Verification

Comprehensive screening verifying previous employer evaluations, educational credential authenticity, criminal record checks, and certifications.

04

Intensive Systems & Process Training

Rigorous client-specific onboarding covering ERPs, taxonomy, communication guidelines, and quality standards for production-readiness.

"Recruiting with precision, training with dedication, delivering with unwavering consistency."

Proven SLA Results

Performance Deliveries & Achievements

Real metrics demonstrating how our accounting and operational teams consistently outpace client benchmark expectations.

Invoice Processing

Speed (invoices / hour)
~12.3/hr Achieved
Benchmark: 8.3 / hr +48% vs Benchmark

Event Input Throughput

Volume (units / week)
+40% by Week 3
Benchmark: 50 units/week Actual: 70 units/week

Transaction Processing

Throughput (trans / hour)
28.35/hr Peak
Benchmark: 20 trans/hr +41.7% Peak Output

Database Cleansing

Capacity (records / week)
600 records/wk
Benchmark: 500 records/week +20% Cleaned Deliveries

"Adhering to international benchmarks and cultivating a growth mindset, our teams consistently outperform SLA expectations."

Continuity & Security

Business Continuity & IT Security

Comprehensive disaster recovery, system redundancies, and ISO/IEC 27001:2013 certified information controls.

Manpower Deficiency

Standby pre-vetted resource bench with guaranteed rapid 48-hour re-allocation protocol to prevent service disruption.

System Failure

Dual redundant dedicated optical fiber ISPs, high-capacity UPS battery backup, and cloud-mirrored database infrastructure.

Force Majeure

Multi-branch geographic operational redundancy across Tinsukia, Guwahati, and Kolkata centers for continuous failover.

Data Security

Encrypted corporate VPN, endpoint protection, strict clean-desk policies, and role-based zero-trust network privileges.

ISO/IEC 27001:2013 Compliant

Information Security Policy & Architecture

Audit-Ready Operations
Facility Security Biometric access controls, perimeter monitoring, and 24/7 CCTV video surveillance across all physical delivery centers.
Network Safeguards Multi-factor authentication (MFA), enterprise NextGen firewalls, USB disabling, and restricted external storage rules.
SLA Scorecards Quantitative key performance indicators (KPI), periodic information security training, and weekly reconciliation audits.

"Prepared Today. Protected Tomorrow. Our Business Continuity Plan ensures stability, security, and uninterrupted service delivery."

Infrastructure Footprint

Our Strategic Geographic Footprint

Headquartered in Assam with expanding regional hubs in West Bengal, providing high-caliber operational synergy.

HEAD OFFICE

Tinsukia

Assam, India

Makum Road, Opposite Dayal Enterprises, Ward no. 04, Pin 786125.

Registered Headquarters & Central Operations Hub

Kolkata Hub

West Bengal, India

Regional Commercial Hub & Specialized Analytics/Financial Cluster.

Metropolitan Connectivity & High-Volume Delivery

Guwahati

Assam, India

Regional Operations Branch & Redundant Disaster Recovery Center.

Technical Operations & Support Escalation

Mariani Jorhat

Assam, India

Specialized Operations Center & Regional Workforce Enablement.

Dedicated Back-Office Operations & Verification
Get in Touch

Contact Our Global BPO Team

Let us demonstrate how FYNCO can optimize your business operations, ensure audit-ready compliance, and drastically reduce operational overhead.

India Registered Office

FYNCO SOLUTIONS SERVICES PRIVATE LIMITED
Makum Road, Opposite Dayal Enterprises, Ward no. 04, Tinsukia, Pin no. 786125, Assam, INDIA

Direct Telephone

+91 70023 58933

Official Inquiries Email

admin@fyncosolutionsservices.com

Corporate Portal

fynco.co.in

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